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July 27th, 2006

Reflecting Versus Reacting

Imagine with me for a moment that you have just arrived home from a party.

“Honey, I’m so hungry, do we have anything good to eat?” you ask your spouse.

“Hungry!” Spouse exclaims, “How could you possibly be hungry; you ate tons of food at the party!”

Or, how about this scenario:

“Sweetheart,” you begin as you turn towards your spouse to express yourself, “I’m really very hot. Would you lower the thermostat please?”

“Hot!” Spouse practically shouts, “I’ll tell you what hot is- go outside in the sun, then you’ll feel hot! When you come back inside, you’ll realize that it’s very comfortable in here.”

—–

Well, how did you feel about that? Did you feel understood? Did you feel that your feelings had been taken into account in a meaningful way? Or, were you left wondering whether your emotions were actually real? Perhaps you were not actually hungry? Could it be that the heat was simply a figment of your imagination? Or, did you wonder whether your spouse could begin to understand you after all?

—–

Imagine traveling in the mini-van with your daughter. “I’m hungry!” she whines during a long stretch of the highway.

“You are not hungry, darling,” You respond to your daughter, “you just ate dinner.”

Daughter has two choices right now:

Choice #1: Believe Parent; if my parent says that I’m not hungry, then that must be the fact. The rumbling in my belly must be my imagination. Unconsciously, the thought process will travel even further: My feelings may not be real. I’ve got to check with my parents to see if my feelings are truly accurate. I am not capable of trusting my own intuition and emotions.

Choice #2: Not believe Parent; if my parent says that I’m not hungry, that means he/she does not know what he is talking about! My own feelings will guide me to knowledge of the truth. Unconsciously, the thought process will travel down a road that looks like this: My parent does not understand me at all. He/she has no idea who I am or what I am feeling.

—–

I recall speaking with two different friends recently on a day that I was suffering from stomach problems.

Friend A said to me, “Why don’t you try this pill or that pill?”

Friend B empathized with, “Oh, Ellen, it’s so hard to get anything done when your stomach is out of sorts… it’s as though the whole you is out of sorts, but your mind is working fine and you want to do things, you just feel like you’re weighed down.”

Obviously, Friend A meant well. However, it was Friend B who reflected my feelings that made me feel comforted.

—–

Like learning a new language, switching gears from reacting to your children’s expressions to the new method of reflecting their inner feelings, will take a bit of time. In the beginning, you may feel awkward with this manner of conversation, yet over time, it will become a natural and habitual way of response.

—–

When a child hears his emotions reflected back to him, he is able to accept, trust, and respect his own feelings. That is the essence of confidence. When a child has the ability to base ideas and decisions upon his thoughts and feelings, he is self-aware and possesses a healthy level of self-esteem.

Here is an example of reactionary as well as reflective parental behavior:

—–

Scene I- Reacting: Susie came home from school with a watercolor painting. “Wow, this is beautiful,” Mom gushed, “really spectacular; you’re a wonderful artist.”

A quick peak into Susie’s mind will yield this train of thought: “Am I really an artist? What about all those times that my paintings didn’t come out so nice? How do I know that I can keep on painting so well? What will Mom say if my next painting is not this pretty?”

Scene II- Reflecting: Susie came home from school with a watercolor painting. “I like the colors you chose,” Mom said. “The bright red and green make me feel like getting a juicy fruit for a snack right now.”

A quick peak into Susie’s mind will yield the following: “Wow, Mom really thinks my fruits look real, she even got hungry looking at my painting. I can actually paint an object and make it look appealing. Next time I’m going to try painting cookies. Or bread with jam. Or perhaps flowers.”

—–

This entry was posted on Thursday, July 27th, 2006 at 11:03 pm and is filed under Parenting Advice, Effective Communication, Emotional Development. You can follow any responses to this entry through the comments RSS 2.0 feed. You can leave a response, or trackback from your own site.

80 Responses to “Reflecting Versus Reacting”

  1. claire says:

    We should try this with our husbands…. they need to know we care too!

  2. kim davies says:

    loved the reflecting article, looking forward to more reminders on this subject!

  3. Carrie says:

    Great article.

  4. Victoria says:

    Excellent advice regarding the painting — over-praising does NOT help a child develop an inner sense of confidence. However, praising, appropriately, things that truly are praiseworthy makes the praise worthwhile — and also, by the way, enhances the analytical skills of the child. How to look at a painting, ways of appreciating it, etc…

    loved this article.

  5. Kirstin says:

    A great reminder - thank you! I am familar with the technique but do need to be reminded from time to time as it’s easy to forget.

  6. Meg R. says:

    I am new to this site (about 1 week)and can already tell a difference in my parenting.

  7. Aardy Willow says:

    Thank you Ellen for a reminder about validating feelings. How else can we learn to be in touch with what we think and feel. How else do we learn to believe in ourselves. I’m a teacher and a parent and in the mileu of a busy classroom or hurried (harried??) homelife it is easy to overlook and forget to validate what kids are thinking and feeling. I think you have hit the heart of why kids act out in unacceptable ways!

  8. Jen says:

    A great book that teaches this technique is “How to Talk So Kids Will Listen and Listen So Kids Will Talk.” It would be a great mom’s group discussion book.

  9. Amy says:

    i love this article! i just tried it with my 9yr.old,and we decided to try painting different things together! Thanks!!!!

  10. Susan says:

    This is so true, and the need to respond in this way doesn’t stop when they get older - in fact, it may be even more important to do this with your young adult children, particularly when you did not validate their feelings correctly when they were younger.

    Sadly, I am finding this out now because when my children were small, I was invariably the person in the “reactive” examples.

  11. John says:

    This is a helpful technique[sp] to use with anyone . . . It is one of those thought processes that needs to be ‘’learned'’ over and over again.

  12. Lisa says:

    Ad? There was an ad? I didn’t even notice. Article was great…i really needed this reminder. Thanks for another great article!

  13. Sherri says:

    Reflect vs. react language is very in synch with another model called “Compassionate Communication” or “Nonviolent Communication” which I’ve been “practicing” for about 3 years. It has made a tremendous difference in my relationships with my kids, my husband, my in-laws, even the clerk in the check-out line. When we learn to reflect rather than react we can be proactive in developing relationships that nurture each other. We’re also more likely to speak in a way that’s easier for others to meet our needs with joy.

  14. Cheryl says:

    My mother-in-law sent me the link to this site just this week. This is the first article I have had the pleasure of reading, and as a new parent I will be looking forward to my newsletters from now on.

  15. Marie says:

    See, I’m one of those people to whom this doesn’t make any sense. If I tell people I have xyz problem, it is because I want a solution. Solutions, to me, are comforting. If my child says “I’m hungry”, I’ll say “eat something.” If I say “I’m having stomach problems”, I want the solution, not someone telling me how hard it must be. If my son draws a nice picture, I’ll tell him I like it and why.

    Maybe I’m just not “feely.”

  16. Carla says:

    I’m new also to this. This article is a “heart opener”. Can we repair damage we may have done by not speaking this way? This is sooo good. Thank you. I will be needing grace to make this a habit.
    Thank you Sherri for the advice to remember to “reflect rather than react”, that is helpful.

  17. Jolie says:

    Can you tell me what you say to a child who claims to be hungry just after eating dinner? I am good at reflecting, but this has a twist.

  18. Shannon says:

    This is my first article too! I am grateful, as my daughter is on her 3rd (?) time-out today and I also need a time out! (She’s back, times up, let’s see if I can finish this…can anyone relate???)
    I want to be less reactive, and as much training as I have had, (I was a middle school teacher 8 years, and now am a certified life coach) my brain seems to turn to MUSH around her when we get stressed out. I have many skills, and am fairly consistent with my reactions, (I usually use love and logic and 1,2,3 Magic). I just can’t believe that we’re still doing time-outs at 5! She struggles so! She starts Kindergarten this year, and I would really like to feel better about my parenting strategies. I feel too old for this! I look forward to more articles and support. Thanks!

  19. Schneur says:

    You wrote:
    I recall speaking with two different friends recently on a day that I was suffering from stomach problems.
    Friend A said to me, “Why don’t you try this pill or that pill?”
    Friend B empathized with, “Oh, Ellen, it’s so hard to get anything done when your stomach is out of sorts… it’s as though the whole you is out of sorts, but your mind is working fine and you want to do things, you just feel like you’re weighed down.”
    Obviously, Friend A meant well. However, it was Friend B who reflected my feelings that made me feel comforted.
    This is clearly a Man vs. Woman scenario (generally speaking). While men want solutions, women want sympathy. For the same reason, men will offer advice on how to solve an issue, whereas women will sympathize.

    As Maries wrote, the example of the hungry child has nothing to do with the example of the painting. Whereas in the former there was a problem that could have either been solved/dealt with, or one can sympathize with it. While the mother doesn’t have to respond with “You just ate supper”, sympathizing with the hungry child is futile.

    When a child brings home a nice (or even not so nice) painting from school, all you have to do is praise the painting, “Very nice painting”, with out all of the spin. Praise the deed, not the person.

  20. Angela says:

    Shannon, you are way too hard on yourself. Parenthood is just hard, hard, hard and provides endless opportunities for us to perform less competently than we’d like. Take a breath, see if the situation offers a clue that might leave you feeling more prepared next time and go on to the next blunder. I don’t think there’s such a thing as too old but I know there’s such things as exhaustion and frustration. Feeling at the end of your rope doesn’t mean you’re a bad parent. I found with my daughter, whose personality is very different from mine (I am 52 and she is 11) that the good times and bad times are somewhat cyclical.

    I recall now thinking that it wasn’t until about she was about 4 or 5 that I had any indication that she ever heard a thing I said. Hang in there!!!!

  21. Tina says:

    Wow! Thanks for this. I am really going to pause before I reply to something my girls say to me that I don’t fully understand.
    Very helpful.

  22. Laura says:

    I really appreciated this article. Although my son is nearly 24, he often makes statements that provoke me to react, rather than to reflect. This article was a great reminder to me!

    I’d also like to respond briefly to Schneur, who stated that “women want sympathy.” I know this takes us to a different topic, but I don’t agree with Schneur. Sympathy basically says “poor you,” which is not all that helpful. Empathy, however, brings us compassion and often fosters
    intimacy in our relationships. And when we’re receiving empathy and compassion, we often will seek solutions from others, since we’ve built a trusting relationship. Although women and men have their differences, I think men appreciate empathy and compassion, too, as well as
    solutions! Whether it’s in our adult relationships or our relationships with our children (the little ones and the grown-up ones!), we want to remember that not everyone will remember what we said or did, but everyone will remember how we made them feel. And I guess this brings me back to the original topic - we need to remember that we are responsible for not reacting to our children or
    others, for that matter….it is difficult living a life in a human body on this planet…we owe our children the benefit of our self-restraint and wisdom.

    Sorry for the long-winded response. I love “Raising Small Souls” - it serves as a thought-provoking reminder to remember who we are and to encourage us to guide our children appropriately.

  23. Debbi says:

    I have to write to Shannon. I have a 5 year old, and he goes on time out occasionally. I find when my 5yo is going on time out an awful lot, then he is usually tired, hungry, stressed or bored. I usually ask him if he is hungry, and he will tell me yes or no. The tired, I kinda have to figure out myself. He has a certain look to him when he is tired. I think only mothers know that look. LOL If he is stressed, we relax, take a bath with lavendar oil, and read a book, if he is bored, I play with him. It works. He’s a good boy.

    I do have to say, that I did not see the add. And, that I ABSOLUTELY LOVED this article. This is one of the best articles yet!

    LadyPoet33

  24. Caroline says:

    Hi

    I didn’t see the ad either, what was it for?

    So what DO you do with the ‘I’m hungry’ after dinner? I often get this one. Does it mean I’ve not fed her enough? Or is she really asking for sweets? Is the answer to this one, ask questions and find out what she really wants - its not food, its sweets, or cuddles or attention?

    love
    Caroline

  25. Debbi says:

    Personally, I offer them apples, bananas, celery or carrots etc… I do NOT give them sweets. LOL I learned this a long time ago. If they are truly hungry, then they will eat the fruit or veggies, but if they don’t eat it, then they aren’t really hungry and are just wanting to graze on something sweet.

    If you are in the mood to make a dessert, do so; and let everyone have some, but I wouldn’t cater to a child who will skip his/her dinner and go for the treat afterwards. It isn’t healthy.

    Unfortunately, I see parents do this all the time, and I think it contributes to the health problems in our country. Healthy food is always best.

    LadyPoet

  26. Bea says:

    Great reminder. Reflecting my kids’ thoughts, feelings, etc. has been a real challenge for me. When my kids were young, I’d generally have a good day, lots of patience and reflecting as opposed to reacting, but somewhere through the afternoon or evening, I’d reach the point of being too tired or too stressed and end up reacting, usually angrily (perhaps having babies in your late 30’s contributes to this waning of energy!!).

    I’d feel so bad afterward, like I’d “blown” the whole day. I felt every time it happened that I’d wasted all my “good” efforts the rest of the day.

    The kids are now mid-teens. I wish I could be more patient with them, and certainly it is better when I manage to maintain those patient, reflective responses right through to bedtime, but I now accept that ANY amount of time I acknowledge their feelings instead of denying them is preferable to NO time. I try to feel good about the things I do right instead of beating myself up for the things I do wrong.

    Just as we accept that our kids are not perfect and will make mistakes, so are we! We just have to keep trying to do the best we can.

  27. Elaine says:

    Reflecting works really well for my teenage son. After a fight with a younger sister, he stormed off to his room and slammed the door. I followed. He was expecting a lecture about being the eldest, setting an example etc. Instead I sat down on the bed and said ” Man! it must really be a pain sometimes having a little sister. When I was a kid that kind of stuff drove me crazy!” He looked at me in amazement and then proceeded to unload. I agreed with everything he said. “I’d like to chuck her out the window” he raged. “Bounce her down the hill like a basket ball!” I agreed. He laughed, the tension was gone, and we were able to talk about it. In the end he went down to make-up on his own. Later I found them hanging out together.

  28. Shannon says:

    I am back! What a wonderful forum! I really appreciate the comments, especially the ones for me! Thank you, Debbi, Angela and Bea too!
    Your words were very helpful…
    I am taking lots of deep breaths this morning, as we have a birthday party this afternoon, and while my 5 year old was very excited about helping me wrap the gift, she can’t bear to part with any wrapping paper! (!) After several attempts to help her figure something out, I have left the solution to her. I am not sure what she will come up with. Her need to control, have it her way, is probably what is hardest for me. She is an only child, and I worry about this issue! I will try to not be so hard on either one of us! Thanks!

  29. MK says:

    Love the forum immediately following the article!

    Only one critiquie: The font size and weight of the article was annoying. You can get more comfortable reading text on the screen with a simple arial or new times roman in 10 or 12 pt.

    Love the website. Keep up the good work!!

  30. JoJo Tabares says:

    Most of the time people just want to feel they are being heard. Even if you don’t have a solution for them, they feel better knowing someone heard and reflected and cares.

    One lady commented on not being “feely” I know a few women like this. This is a typical woman reaction to things but no all women do feel this way. (they really don’t want to feel comforted but rather they want the solution. Oddly enough, most of them are married to men who do feel this way!)

    I advocate knowing your audience as best you can for best and most effective communication. If you know your mom isn’t looking for a comfort but rather an answer, you can offer her what she needs. Everyone needs something a little different from a relationship, conversation. THe more you know about the person, the more effective your communication will be.

    JoJo

  31. Bella says:

    I agree with the article in priciple although I think that it can be overdone, also remember we are human - sometimes we can’t empathize completely with our children or someone else because we are tired or preoccupied and it could be enough to say “that must be hard for you” or “that’s nice, I want to look at it later when I have rested”

  32. catherine says:

    Great Technique for living, even checking in with oneself (what’s really bothering us when we are angry…what does it remind us of from our life so far…how does a stomache make us feel(out of sorts, helpless, useless…).

    For Shannon whose 5 yr old is headed to kindergarten, my free advice would be to seek options (if she’s young for her grade especially…), but in general, I promote kids being 6 to enter kindergarten (and then first grade) most successfully with regard to academics, athletics (being a more mature, well-developed physically person) and socially/ emotionally, not to mention just more able to handle the many stresses of hustling back and forth to school and after-school programs.

    This could be another topic, but it’s a basic all parents could be encouraged to consider seriously…I’ve written lots on the topic, and perhaps could send to Ellen…Thanks.

  33. zooni says:

    Hi Ellen ,it is a great web site especially helpful for parents who get immersed in their daily life and forget how important it is to be reflective. I guess i found the missing part of my parenthood after i started reading your articles…..Thanks

  34. Velouse Devy says:

    I am glad that I found this website. It is very instructive and helpful to both parents and teachers. Reflecting Versus Reacting is a great article. Sometimes without being aware of it we do things like this.

  35. Mary says:

    Hi there,

    Can you provide some advice on disrespectful communication from a 9 year old boy towards his Mom and Dad? I know that I should not “react” to his comments of “I hate you”, “You are the worst parents” but it is becoming increasing difficult to handle. I struggle enormously with the “lack of respect” towards adults. Can you provide ways that I can show more respect to my child thus leading by example?

    Thank you
    Mary

  36. Trina says:

    Thank you for a practical, helpful article - perfect advice for the betterment of all relationships!

  37. David says:

    Im a single parent of Twin boys who just turned 10 and they couldn’t be more different. Brian pushes my buttons all the time, and reacts instead of communicating. Any thoughts on how I can better get him to talk with me instead of his getting angry and sometimes physical?
    I know I’m going to get flack about this, but he’s alot like his mother and it’s next to impossible to have a rational conversation with either of them. :) Thank You

  38. Kristina Noetzelman says:

    David your comment just made me laugh. My son and I are alike in this way as well, and I do laugh with my husband sometimes about it. Sometimes I simply stop midsentence and say “look, I know i’m being crazy here, just humor me”

    I think opening up the lines of communication at vulnerable times can help with him feeling open to talk to you outside of those angry frustration filled moments. Such as bedtime, right when he comes home from school (depending on the child this may or may not work), when he’s asking you for help or advice your reaction may determine whether he feels like you’re open and understanding enough for him to open up in the heat of the moment. I don’t personally have a child that age yet (my oldest is only 6) but I remember being a very aggressive and angry kid, things that helped me were journaling (maybe too chick a thing for him to do), drawing, using my brothers punching bag, running around and other “active” and energy using activities. Alone time with each child might be hard to find being a single dad, but if you’re able to make it work, taking him out by himself and enjoying something he likes might soften him up. Or taking a walk, silence only feels comfortable for so long. In the end, it really took desire on my part for me to open up with my mom, and it was her reaction to what I had to say that determined whether I came back to speak with her again about things.

  39. David says:

    Thank You Kristina. When I get the boys I talk to them as much as possible. I’m thinking boys are way less communicative than girls, especially now. We go to the park, beach, playground as much as the weather permits.
    I suppose the boys difference is simply a product of their “personalities.”
    Glad I made you laugh. I didn’t mean to demean their mother, but its obvious her personality has been taken on more so by Brian, then Matthew.
    Enjoy the weekend. Its gorgeous out here in New York :)

  40. laura sgroi says:

    I have three kids and have also worked as a teacher and I also need to be reminded to be more reflective with the kids. Reactions are for chemicals :)

  41. Janey says:

    Really good one Ellen, thanks. I have an adolescent whose internal world seems flooded and confused and this advice and outlook is very important for creating a parent/child relationship that feels safe and mutually satisfying, where she can open up and feel more understood, or at least appreciate our attempts at understanding! I will read this again and again.

  42. Marcia Inkim says:

    This is very good advice. I have been trying it as I did a Love and Logic seminar and I have gotten very good results with my 5 y old. The problem though it is not always my 1st reaction especially when I am also consumed in something else- leaving the house, getting dressed for work, dinner etc. It takes lots of practice and it works.
    Marcia

  43. chaya says:

    THANK you very much for reminding me, I am familiar with it and always try to remember to accept my kids feelings. I tend to have to remind people family and friends when they are with my kids to try and react the same way. I don’t like when my child gets hurt and people tend to react by saying,”it’s nothing ,it will go away…” Always give your child a bandaid it really works and your child will feel loved and understood.

  44. Maria says:

    To Mary regarding disrespectful communication, I establish boundaries with my children by letting them know that it’s unacceptable to curse or be rude and I model positive language around them consistently by being polite, even in the heat of a disagreement. I always try to maintain calmness, which brings their decibel and frustration level down. Sometimes, it’s simple miscommunication that begins an argument; other times it’s their expectations that are not met. If their expectations are unreasonable, I always stand my ground (e.g. no expensive purchases just because their friend has that gadget, no time on computer games/tv or with friends until chores, homework are done, etc.)Other conflicts can always be negotiated with humor and much patience, with a goal toward helping them become more responsible, accountable for their actions and most of all respectful toward your position and role as their parent and protector. When they become respectful toward you, they begin to command respect from their friends and establish their own boundaries with the intention of surrounding themselves with equally polite and respectful young people, or they influence others by their positive behavior. My children are my source of pride because I uphold these standards of mutual respect.

  45. Bea says:

    Just a comment to Mary. Maria had some excellent suggestions for encouraging respectful communication, but I feel compelled to add this: every kid is different. We brought our two up in the same atmosphere of politeness and respect, and the 16-year-old reflects this probably 98% of the time, while the 14-year-old reflects it perhaps 2% of the time!!!

    So much is the child’s own personality and life experiences (much of which we have no control over) so I think sometimes we just have to accept that this child needs to struggle and test us and push us to the extreme.

    I don’t allow profanity or major rudeness, but I try to ignore the petty rudeness with my daughter (”I hate you” “You’re so unfair” “You just don’t want me to have friends!”) or I would be constantly correcting her and leave no time for more positive interactions. I think, for her, a certain amount of rudeness is necessary to establish her individuality and to move toward being independent of us.

    She suffers from a lower self-esteem than her brother, so lately I have been trying harder to reinforce her positive traits and to some extent I think this has helped lessen the rudeness.

    Hang in there, Mary! I am hopeful “this too will pass” for us both!

  46. Priya says:

    This is a great Website for all parents.
    Enjoy reading it..

  47. Lori says:

    Thanks so much for this. I need more help with this topic, I am such a reactor. I don’t know if I can do anything different. NEED LOTS OF PRAYER.

  48. Tracey says:

    Hi Everyone!

    I love this website. I am going on two weeks with it and I find myself looking forward to reading it. Its better than any magazine that I’ve ever subscribed to. Thank you all, its nice to know we are not alone.

  49. Michelle Pylar says:

    A book that made a TREMENDOUS difference for me and my then 3 year old daughter is “Anger and the Indigo Children”. I had read so many different books that certainly helped…but this one was life changing. The author D’Carly Harbour (written under her former pen name at the time Dianne Lancaster) since relocated to Detroit to be the CEO of our children’s resource company, Kid by Kid…and conducts workshops on Managing anger in children that are just out of this world! I highly recommend buying this book!

  50. Lily says:

    Fascinating and helpful. Thanks! Just one more thing: you’ve got to be consistent. So if you’re learning a new technique, a new idea, stick to it, go for it, step by painful step. Don’t keep switching parenting skills according to whims - it makes your child feel less safe.

  51. Marie says:

    My daughters are age 9 and 6 and are wonderful girls; but struggle with being kind to one another. My 9 year old seems to have a lot of sarcastic remarks. How do I help her talk respectfully? She doesn’t say anything hurtful such as I hate you, etc. but just little comments and talk back. I will practice the reflective listening, but also find it hard to always speak softly and be a perfect parent. I am so scared to mess them up!!

  52. Laura says:

    Hi Ellen

    This does not need to be published, however, I am interested in your view of redshirting (holding a child to go to kindergarten). “Catherine’s” entry intrigued me, as redshirting is very prevalent in my town and many younger children (who deserve to be in the grade) are really being penalized by having other children in the room that are up to 18 months older. What are your thoughts on this? You’ve given such good advice in all areas, I’m very interested to know what you think.

  53. anita says:

    Reflecting vs reacting
    A great truth worth reminding over and over again.Has been an eye opener during troubled times. Thanks a ton. Keep up the good work.

  54. Honey says:

    Hi To Laura, your question about children being in the same class but being a year or so apart interested me. I have several siblings who skipped kindergarten and went to first grade at age 5. (I know that isn’t done these days where I am at least). They were sent ahead to first grade and excelled because they were *ready* and I think that is the key. If a child is ready for kindergarten at 5, then he will be fine with the 6 year olds who are also now ready (and weren’t when they were 5). Most parents I know hold their children until age 6 because they aren’t ready at 5. In the case of a younger one being disadvantaged, it might be that they aren’t ready to be in school yet. I would like to hear more about the disadvantages you mentioned especially because I have a little one who will be school aged soon.

  55. L.E.Gsmom, the gangsters says:

    I am that mom, the one who tells the boys that they aren’t hungry (we just ate)and that they can’t be hot (since I am cold).
    Ellen I am turning into a huge fan, thank you for helping me remeber my manners with kids, after all they are small boys still, even if they think they are all grown up.
    Tara in Toronto

  56. Colin Knauf says:

    Please keep the good stuff coming Ellen. We all need these gentle and wise words to prod and push us towards excellence….well definately me, anyway.

    Today’s ‘Reflection’ was particularly well timed for our family. It made me look at what went wrong this morning at breakfast and how it could have gone well. Better late than never.
    Thanks for all your well gleaned words of wisdom.

    Our digital age has predicated knowledge levels that are inceasing exponentially.Sadly our wisdom is not keeping up.
    It is these little nuggets that help us catch up.

    Thank you Ellen, and Best wishes of the Season to you and ‘yours’.

    Colin

  57. Marianne says:

    I love your newletter each week. I also like the weeks I have time to read them. Thank you for taking the time to put send them. I enjoyed the reflect vs. react. I need to work, work, work on this. That is my new years resolution. If you can offer any other suggestions in putting this into action I’d love to read about it. Thank you.

  58. Bridget says:

    It is really important for parents to learn how to reflect rather than react. The biggest part of that is the awareness of the difference in the two as well as the awareness that you actually do it. However, please keep in mind that children have not yet developed the higher order of thinking in their brain. This takes place in the Frontal Lobe of the brain- which is not fully developed until adult hood. So the thoughts such as, “Am I really an artist? What about all of those other paintings that didn’t come out so nice? etc…” Are truly NOT going through the mind of a child at the time of the interaction. It is important, in the development of the child, to focus on the correct part of the act to encourage the brain devolopment. For example - with the painting, how about saying, “Wow - it looks like you worked very hard on this.” and/or “Gosh, I sure like how many different colors you use.” Stick to the facts - stick to what is obvious. Then, ask questions, “How long did it take you to paint this?” That starts a dialoge with the child. Conversation is important for brain development, socialization, confidence, and self esteem.

  59. Laquita says:

    This is for David. David, I can certainly sympathize with you in dealing with the one twin who pushes your buttons! Stop for a moment of self-reflection and ask yourself a few questions before the next ‘go-around’: 1. Could you be a bit more sensitive to the one because he reminds you more of your ex-wife and are reacting more to THAT than what he acutally is saying or doing? 2. Is it possible that the divorce is affecting him more profoundly than the other? Perhaps he is ‘blaming’ you or looking for something more from you but can’t identify it inside himself, much less articulate it? What may see as ‘pushing your buttons’ is really his having a deeper seated ‘reaction’ to the divorce. Try to gently get to the bottom of this. I may be way off base and it’s just a personality thing after all, but I’ll bet I’m not so far off. Divorce is never easy on anyone, but the children seem to suffer the worst. I am not divorced, but my son and daughter are as different temperamentally as they are physically! They are almost 10 years apart. My son was the ‘easy’ child (happy to play by himself with a couple of cars, etc.) but my daughter demanded attention. Needless to say, she was my button pusher! She is a natural leader and my son a follower. This may be true of your twins as well, but I do urge you to try to get them to open up to you about their feelings on the divorce (separately and privately, of course) before chalking it up to personality traits. Good luck.

  60. Laquita says:

    David, sorry if I jumped to the conclusion that you are divorced (if that is not the case). I don’t know why you are a single parent but what I was getting at was the ‘why’ you and their mother are not together being a possible contributing factor in my previous response to your question.

  61. carrieann says:

    i work in a hospital and will find this techinque very helpful to use with patients and co-workers, and even be more empathetic to our own selves.

  62. Patsy says:

    I work with parents as a parent educator and these articles are so great I would really like to share them with some of my parents. Many of them don’t have computer access so it would be really nice if these article had a link to a printer friendly version. Thanks. Patsy

  63. Ellen C. Braun says:

    Patsy, thanks for your kind words- and that’s a great idea- a printer-friendly version…

  64. Lori G says:

    This is a great article. I am a Family Resource Assistant with a family resource centre, and through my work and at home with my 2 chidren ages 3 and 6 this can be so true and hard to do sometimes. We are not perfect parents and it is a very nice to see articles like this that helps remind us how they process ideas and things that you say to them. Being a parent is a very challenging and rewarding experience.Keep up the great work!

  65. Laura Ambrose says:

    So, the other day my 8 year old daughter stopped me in mid-sentence and said “mom, you sound stressed, maybe you need to go by yourself for a while” and then she patted me on the arm and walked away.

    She got it before I did. I do try to reflect back to them in order to validate their feelings/emotions/thoughts, but I suppose I am not always successful. Some points in the day are just so busy I forget that the people I am directing (bossing?) are little ones with great big feelings.

    Thanks for this reminder. Thanks, too, for the interactive comments section. It is like having a hundred or so parents to learn from.

  66. Roopa says:

    Ad? I din’t find any either, althought I scrolled back twice & then gave up. Never the less its a great article.
    I’m from India & I feel that most of the techniques that you suggest or talk about here are rarely or not used at all in our kind of upbringing. And also having aged grand parents along makes things more difficult especially the way they would react to a certain situation. Things get worse as they would not understand these techniques :( coz they never used any nor do they feel the need for any. It would be tough but I guess I need to start somewhere. Thanks once again for the lovely tips.

  67. Sharon says:

    Thanks for this great reminder. I used to teach this technique to the parents in school but so often, I forgot to use it on my family!I definitely need to keep this in mind always. :)

  68. Veronica says:

    This is totally new to me. Sounds good though. I’ll try to remember to do this next time!

  69. Lian Peet says:

    I can see what your saying, but I didn’t like the “I’m hungry” example. If you KNOW your child couldn’t be hungry (after a big meal, say) then why humour him? Let’s be real.

  70. BJ says:

    I have adult children, (biologically) and I struggle to detach from them, as they are like boomerangs, and what I caught from these ideas was the freedom of not taking on the problem. Just reflecting is non-judgemental, non-controlling and empowers the child, old or young to think and solve and feel on their own.
    I MUST rememeber this…

  71. Sondra says:

    Relflecting Versus Reacting is an excellent reminder that we all need to have our emotions affirmed. Counseling teaches that affirmation (reflection)gives the message, “I hear. I understand. You have every right to feel your feelings.” Even if a person doesn’t agree, it says, “I get it and accept you and celebrate who you are.”

  72. Paula says:

    I’ve both read the book by Adele Faber & Elaine Mazlish entitled “How to Talk so Kids Will Listen and Listen so Kids Will Talk” and talked about it with an instructor and other parents in a parenting component class. I love a lot of the concepts and have used them successfully, but sometimes it can be SO difficult to figure out how to use these techniques in real world situations. Sometimes I imagine/dream that it would be so great to have a device that would instantly connect me with a parenting coach and other parents who could instantly give these types of suggestions and apply it to me in a frazzled moment in time. Sometimes, these techniques don’t work at all for my seven-year-old daughter and so I’ve read, “Raising Your Spirited Child” by Mary Sheedy Kurchinka which helps. It’s almost like some of these “How to Listen” techniques have actually frustrated her. (although, I’ll admit, it could be my application of them that needs changing:)

  73. Paula says:

    I like the idea of reflecting back emotions AND giving solutions. Sometimes, when we are open to solutions from others, we can find an idea that is really helpful. I think it’s a matter of using our primary perception, or intuition, and gaging the best choice for the friend or child in the moment of the conversation. But I think the style of Ellen’s friend A (offers solutions)& B (empathizes and reflects) are both acceptable forms of communication. Friend A offers suggestions for improving upset tummy and Friend B says, “wow! that must hurt. That’s tough.” I would take BOTH friend A and B and, ultimately, to stop looking for others to help us feel comfie all the time. Solutions can be just what we need. So, I guess their is a fine line between mollycoddling without solutions, and giving solutions without empathizing. I think a combination of both solutions and empathy is awesome. Again, all of this can be easier said than done:) Sometimes when I have just reflected, my seven-year-old gets frustrated and says, “But you’re not HELPING me!” Sometimes I guess reflection will work best in the moment and sometimes it seems as though potential solutions work good.”

  74. Biish says:

    The ad is for the book “How to Talk So Kids Will Listen and How To Listen So Kids Will Talk” BUY THIS BOOK! No, I have nothing to do with the publication so I am not promoting this for any other reason than it is, bar none, this best parenting book I have ever read. I have a very old edition that is coffee stained and dog eared that sits on my night stand. I am not by nature a patient person, this book has saved my sanity and my childrens’ sense of self worth over and over. I don’t know if the new edition has the comic strips, but after having read this book several times I just go to the page that has a strip highlighting the issue at hand and I feel a sense of calm and confidence in my abilties to parent. The results are instantaneous!

    To Paula: Does your copy have the comic strips? Those are really good for figuring out application. Work on it, if it sounds fake your kids will see right through it and, of course, become frustrated, and if they do get frustrated try a different angle, it all comes down to the listening part, hence reflection! Make it your own!

  75. Lori says:

    I will try this with my children and my husband. It really makes you think about what you say.

  76. Lori says:

    I will try this with my children and my husband. It really makes you think about what you say, and how important it is to others.

  77. LaTonya says:

    I found the article helpful. I find myself and husband impatient with our 3yr because we says things like that to him. I will by this book. I need help in this area. I want my children to talk to me and not feel like their feelings don’t matter.

  78. Jill says:

    Thanks for the reminder Ellen! Sometimes we say things not really thinking about how it affects the other person. This will help me to think first before reacting in a hurtful way.

  79. Sue says:

    I’ve read the book by Mazlish and Faber. It is fabulous!! The techniques take a while to learn though as they are not people’s first reaction.

    I think when children say they are hungry after just eating we are supposed to say “Oh, so you feel hungry even though we just ate?”. It acknowledges their feelings and the obvious facts. We could then ask them what they think should be done. If they suggest dessert, than it would be you’re call but if they suggest healthy food then maybe they really are hungry - maybe going through a growth spurt! The benefit of reflecting rather than reacting is that it gives children a chance to figure out solutions by themselves instead of parents jumping in with the solutions. For someone who is not “feely” it can work also as a conversation starter so that the other person can figure out what your thought process has been so far and then help with a solution.
    “I’m hot”
    “Oh you feel hot”
    “Yes, I took off my sweater but I am still hot”
    “Oh good idea, perhaps you could get a cool drink or get some fresh air?”
    (Or something like that, every person and situation is different.)

    I had to remind my husband the other day when I was complaining about a certain person in a situation and he joined in with the complaining, that I just wanted him to listen to me and not to offer a solution (and his solution was to avoid the person which is impossible). He, however, likes to complain and wants me to offer a solution but I have noticed that he feels better about the situation when I have also included validating his feelings as well as helping him figure it out.

    Sorry for the long post!

  80. miriam blau says:

    thank you for this interesting newsletter
    miriam Blau
    Israel

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